Refund Policy

Our Commitment

At Foundational Things AI, we want you to be satisfied with your subscription. We offer a free trial period so you can explore our content before committing. This policy explains how refunds work if you're not satisfied after subscribing.

Free Trial

New subscribers receive a free trial period. During this time, you have full access to our educational content. If you cancel before the trial ends, you will not be charged.

We encourage you to use the trial period to determine if our service meets your needs.

Refund Eligibility

Within 7 days of first payment

If you are not satisfied with your subscription, you may request a full refund within 7 days of your first payment (after the trial period). To request a refund, contact us at support@foundationalthings.ai.

After 7 days

After the initial 7-day period, we do not offer refunds for the current billing period. You may cancel your subscription at any time, and you will retain access until the end of your paid period.

Renewal payments

Subscription renewals are non-refundable. If you do not wish to continue, please cancel your subscription before the renewal date through the billing portal.

How to Cancel

You can cancel your subscription at any time:

1. Log in to your account
2. Click "Billing" in the header
3. Select "Cancel subscription" in the customer portal

Your access will continue until the end of your current billing period.

Exceptions

We may offer refunds outside of this policy at our discretion in cases of:

• Technical issues that prevented you from accessing the service
• Duplicate charges or billing errors
• Other extenuating circumstances

Please contact us to discuss your situation.

Processing Refunds

Approved refunds will be credited to your original payment method within 5-10 business days, depending on your bank or card issuer.

Contact Us

For refund requests or questions about this policy, contact us at:
support@foundationalthings.ai